/ Training Centre:
if less than 10 working days will incur a fee, in line with the points
listed below, 10 working days includes the assessment or training day and the
day of cancellation. Unless this is a result of a proven Covid - 19 situation.
charges incurred will be forwarded.
cancelled assessments earlier than ten working days Vale Training Services reserve the right to charge a
£15.00 admin fee per assessment day and any registration fee.
postponed assessment may be classed as a cancellation and all incurred cost will be liable.
fees will be based on the average assessment / training time or average cost for the
Training Providers / Assessment centre:
- In the event of the Instructor -
assessor - Vale Training Services Ltd having to cancel assessment or training, the
assessment or training will be re-scheduled as quickly as possible and any assessment
fees will remain valid. This applies to Covid- 19 related cancellations as well as any other reasons.
- A different candidate can be
substituted provided the Centre is informed prior to the assessment and
the candidate is registered where applicable. This is to be arranged with the Centre
Administrator , and additional registration fees will be applied as appropriate.
- Vale Training Services recognises
that there may be situations where the Instructor - assessor - Vale
Training Services Ltd, or candidate, may have unavoidable circumstances
for cancellation such as illness, bereavement etc. This will be recognised by Vale Training
Services and dealt with accordingly and will be at the discretion of the
- As with all training and assessments, once the
Instructor - assessor - Vale Training Services Ltd has been booked anyone
who cancels within ten working days of the assessment will be liable for
the assessment fee.
- Registration fees will be
valid for TWO years for Level 2 qualifications and THREE years for level
3. Lantra registrations are only valid for the dates on which a course is booked but are transferable.
Reviewed by Vale Training